Maybe you are an IT worker at a company and got a support request from another floor, building or even city or state. While it is usually not a problem to locate the service tag on the device if you are standing in front of it, it can be a issue if you are nowhere near that device. Each Dell system, regardless whether it is a workstation, laptop, handheld or TV has a service tag attached to it that is needed for various support requests on the Dell homepage and via Dell's customer support hotlines.
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